At CleanMitra, your privacy matters to us. We are committed to protecting your personal information and providing a safe, transparent, and trustworthy experience whenever you use our cleaning services. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.
1. Information We Collect
We only collect information that helps us provide you with smooth and reliable services. This may include:
1.1 Personal Information
- Name
- Phone number
- Email address
- Address or service location
- Booking details
1.2 Service-Related Information
- Type of service booked
- Preferred date and time
- Photos or instructions you provide (optional)
1.3 Automatic Data
When you visit our website, we may collect:
- Device information
- Browser type
- Pages visited
- Cookies to improve website performance
We never collect any unnecessary or sensitive data.
2. How We Use Your Information
CleanMitra uses your information to:
- Confirm and manage your bookings
- Provide cleaning services at your location
- Send service updates or reminders
- Improve our website and customer experience
- Process payments securely
- Respond to your queries or feedback
- Share promotional offers (only if you opt-in)
We do not sell, rent, or misuse your personal data in any way.
3. Sharing Your Information
We may share your data only with:
- Verified CleanMitra cleaning professionals who need service details
- Trusted payment partners for secure transactions
- Service tools used for reminders or communication (WhatsApp/SMS/Email)
These partners follow strict privacy and security guidelines.
We never share your information with third parties for marketing or advertising.
4. Data Security
Your information is protected with strong security measures.
We use secure servers, encrypted communication, and limited staff access to keep your data safe.
5. Cookies & Tracking
Our website uses cookies to:
- Improve site performance
- Remember your preferences
- Provide a smoother browsing experience
You can disable cookies anytime through your browser settings.
6. Your Rights
You have full control over your information. You can:
- Request a copy of your data
- Ask us to update or correct your details
- Ask us to delete your data
- Opt out of promotional messages anytime
Just contact us, and we will respond quickly.
7. Third-Party Links
Our website may contain links to external sites (like payment pages or social media).
We are not responsible for their privacy policies, so we recommend reviewing them separately.
8. Children’s Privacy
CleanMitra services are not intended for children under 13.
We do not knowingly collect data from minors.
9. Changes to This Policy
We may update our Privacy Policy from time to time.
Whenever we do, we will post the updated version on this page with the new date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, feel free to contact us:
CleanMitra – Customer Support
📞 Phone: +91 9022357532
📧 Email: info@cleanmitra.com
🌐 Website: www.cleanmitra.com
📍 Location: Mumbai